Problem w/upload on 1and1

[Muppet1856]

I keep getting an Error 500. (When I check the CGI it says 126 Permission denied.) The required folders are all set to CHMOD 777.... I don't quite understand.

CMS Version 9.1.2.1
PHP Version 4.4.4
MySQL Version 4.0.27-standard-log (client: 4.0.25)
GD Version bundled (2.0.28 compatible)
CMS path /..../htdocs/landviewjackpine/
Core path /..../htdocs/landviewjackpine/includes/
Session save_path /tmp

Code::

PHP Core Directive Local Value Master Value allow_call_time_pass_reference On On allow_url_fopen On On always_populate_raw_post_data Off Off arg_separator.input & & arg_separator.output & & asp_tags Off Off auto_append_file no value no value auto_prepend_file no value no value browscap /usr/local/lib/browscap.ini /usr/local/lib/browscap.ini default_charset no value no value default_mimetype text/html text/html define_syslog_variables Off Off disable_classes no value no value disable_functions no value no value display_errors On On display_startup_errors Off Off doc_root no value no value docref_ext no value no value docref_root no value no value enable_dl On On error_append_string no value no value error_log no value no value error_prepend_string no value no value error_reporting 2047 2037 expose_php On On extension_dir /usr/local/lib/php/extensions/no-debug-non-zts-20020429 /usr/local/lib/php/extensions/no-debug-non-zts-20020429 file_uploads On On gpc_order GPC GPC highlight.bg #FFFFFF #FFFFFF highlight.comment #FF8000 #FF8000 highlight.default #0000BB #0000BB highlight.html #000000 #000000 highlight.keyword #007700 #007700 highlight.string #DD0000 #DD0000 html_errors On On ignore_repeated_errors Off Off ignore_repeated_source Off Off ignore_user_abort Off Off implicit_flush Off Off include_path .:/usr/local/lib/php .:/usr/local/lib/php log_errors Off Off log_errors_max_len 1024 1024 magic_quotes_gpc On On magic_quotes_runtime Off Off magic_quotes_sybase Off Off max_execution_time 50000 50000 max_input_time -1 -1 memory_limit 40M 40M open_basedir no value no value output_buffering 0 0 output_handler no value no value post_max_size 8M 8M precision 14 14 register_argc_argv On On register_globals On On report_memleaks On On safe_mode Off Off safe_mode_exec_dir /usr/local/php/bin /usr/local/php/bin safe_mode_gid Off Off safe_mode_include_dir no value no value sendmail_from webmaster@landviewjackpine.com no value sendmail_path /usr/sbin/sendmail -t -i /usr/sbin/sendmail -t -i serialize_precision 100 100 short_open_tag On On SMTP localhost localhost smtp_port 25 25 sql.safe_mode Off Off track_errors Off Off unserialize_callback_func no value no value upload_max_filesize 20M 20M upload_tmp_dir no value no value user_dir no value no value variables_order no value no value xmlrpc_error_number 0 0 xmlrpc_errors Off Off y2k_compliance On On

[Muppet1856]

bump

[ACIDRAIN]

I do too, but only on a large image in the gallery (so far)

[WebSiteGuru]

Check with 1and1. They tends to have problems. I had clients that used them before and had problems.

Also, I noticed that they still at MySQL 4.0.27. That might caused the problem too. DF 9.1.2.1 support MySQL 5.x + as far as I know (correct me if I am wrong).

[NanoCaiordo]

MySQL 4.0, 4.1, 5.x are fully supported from 9.1.2.1

[ACIDRAIN]

I've been using 1and1 since 2003, I doubt they are the problem. Plus the downloads module works fine with massive files (heading towards 1and1's php limit of 20MB) without issue. It's in the code, not the server.

[Jeruvy]

Quote::

I keep getting an Error 500. (When I check the CGI it says 126 Permission denied.)

What exactly is generating this error?

Error 500 is an internal server error, try turning on debugging IN COPPERMINE to see what it says when you generate this error.

[ACIDRAIN]

Same problem here still. I can upload to forum attachments just fine, but gallery is crapping out on everything.

Error 500 - Internal server error
An internal server error has occured!
Please try again later.

Where do I enable debugging? I'll gladly do it and be a test bed for a fix. I want this thing to work.

[NanoCaiordo]

muppet could you please pm me the full CMS path
(CMS path ?????/htdocs/landviewjackpine/).

acidran too please.

[edit]
admin -> multimedia -> coppermine -> at the botton turn debug on
[/edit]

[Jeruvy]

If you delete the .htaccess in the root dragonfly folder does it eliminate the 500 error? Let us know either way.

I do not recommend you leave the .htaccess removed, restore the file after this test.

[ACIDRAIN]

Nano, you have PM

I enabled debug and I'm getting output, but nothing for 500 error. It's just a blank page with what I quoted above (error 500 internal server error etc).

As stated before, forum attachments never fail, this is strictly the gallery.

-----

Right, yeah I wouldn't leave the .htaccess out for any amount of time. I just tried the test and it still gave me 500. Removal of root .htaccess did not help.

[ACIDRAIN]

Also, /albums and all contained folders are 777 for testing.

[NanoCaiordo]

ACIDRAIN thanks for the pm, from what i can see your site is hosted on a NFS (network file system) and sometimes permissions are overwritten by the NFS.

Try to tell your isp support about this error and see what happen.

[ACIDRAIN]

I'll get with them and see what they say. Thanks!

[ACIDRAIN]

New error, seems that a large image (1932x1050) can't be made into a thumbnail..?

Unable to create thumbnail or reduced size image.

File: /modules/coppermine/db_input.php - Line: 456