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switched servers, users can't login :: Archived
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Cyrell2005
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PostPosted: Sun Oct 28, 2007 4:46 am
Post subject: switched servers, users can't login

Hey guys!

I recently switched hosting companies and so far everything works with transferring, Installed the latest dragonfly to the new host... I imported the old sql file into the new sql server with no trouble, however my users are not able to login! Is this information stored on the sql server or on my sever space? I have backups of everything from the old server, but I can't seem to figure this one out.. The user list shows up but when I try to login it'll give me an error..

Sad please help!

John,


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rlgura
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PostPosted: Sun Oct 28, 2007 5:15 am
Post subject: Re: switched servers, users can't login

update: includes\config.php with new path and/or SQL server info

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Phoenix
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PostPosted: Sun Oct 28, 2007 10:40 am
Post subject: Re: switched servers, users can't login

The other issue is that you should have done the install using the old database, which is not clear from what you say.

There's a section in FAQ and wiki for changes in server/directory etc.


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Cyrell2005
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PostPosted: Sun Oct 28, 2007 9:59 pm
Post subject: Re: switched servers, users can't login

I did a clean installation of the latest Dragonfly CMS on the new server and then imported the sql database from the old one..

I tried to look in the FAQ but I couldn't find the section for server change..

so far I'm having issues with it.. I'll try to install it with the old database...


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Phoenix
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PostPosted: Sun Oct 28, 2007 10:58 pm
Post subject: Re: switched servers, users can't login

Install with the old database is the only way to do it and be certain of retaining all your data.

dragonflycms.org/Wiki/id=79.html

All that remains is for you to edit your new database info in root/includes/config.php if your original version was 9.1.x


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Cyrell2005
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PostPosted: Sun Oct 28, 2007 11:43 pm
Post subject: Re: switched servers, users can't login

Thanks for your prompt reply Phoenix! I appreciate it, I did what you said.. I read the FAQ I even went into phpmyadmin and changed the parameters to the new server setting.

However I'm not able to log into my admin. I know my admin username and password but when I go to /admin.php to log in I enter the username and pawword field and click login, it looks like I 'refresh' the page.. nothing happends other then I see then same page again...

any idea what can cause this?


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Phoenix
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PostPosted: Mon Oct 29, 2007 12:04 am
Post subject: Re: switched servers, users can't login

Have you given your admin cookie a name and did you remove root/cache/config_MAIN_CFG.php so that it can regenerate after phpmyadmin changes?


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Cyrell2005
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PostPosted: Mon Oct 29, 2007 12:21 am
Post subject: Re: switched servers, users can't login

I deleted the root/cache/config_MAIN_CFG.php and there will be a new file after each login 'attempt' how do I name an admin cookie? or assign one?


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Phoenix
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PostPosted: Mon Oct 29, 2007 12:26 am
Post subject: Re: switched servers, users can't login

Naming the admin cookie was part of the process outlined in the FAQ/Wiki - just don't leave it blank.

Look for
cookie:admin
cookie:member
in cms_config_custom - should be near the other values you changed


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Cyrell2005
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PostPosted: Mon Oct 29, 2007 12:49 am
Post subject: Re: switched servers, users can't login

I checked cms_config_custom and it says:

cookie admin cms_admin
cookie member my_login


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Phoenix
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PostPosted: Mon Oct 29, 2007 12:52 am
Post subject: Re: switched servers, users can't login

Well, in that case, all I can suggest is that your clear your browser cookie for your domain - there may be conflict there.


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Cyrell2005
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PostPosted: Mon Oct 29, 2007 2:29 am
Post subject: Re: switched servers, users can't login

so far no luck logging into admin...

another weird thing is.. the website is up but ANY link you click on gives you an error.. file not found.. latest coppermine photos show up scrolling on the main page,.. but as soon as you click on it "More than a billion websites, and you had to pick this one", download section the same thing... basically any section...

what's going on Rolling Eyes


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Cyrell2005
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PostPosted: Mon Oct 29, 2007 2:40 am
Post subject: Re: switched servers, users can't login

Another weird thing is that sections show up without LEO activated (but I can't deactivate it since I can't log in as Admin and also on the new sever in almost every directory there is a file called .htaccess... something I'm not familiar with since it never appeared on my old server...


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CatchImran
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PostPosted: Mon Oct 29, 2007 9:52 am
Post subject: Re: switched servers, users can't login

Primary thoughts. Every thing is fine with your website as far as the uploading part is concerned. The only problem that I can see is the LEO links as it is activated.

For example the following is for the forums and it works fine

www.cyrell.org/index.p...ame=Forums

So the best possible thing for you now is to check your cookie settings and clear the site and the browser cache. If it does not work try resetting your password and repeat the above steps again to log in. Once there let us know as there should definitely be a way to get past the LEO issue as well.

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CatchImran
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PostPosted: Mon Oct 29, 2007 9:55 am
Post subject: Re: switched servers, users can't login

Well the .htaccess if for security reasons and do not touch it please. Let it be there. There should be way out. I did go through something similar a few days back on my localhost so I should reply back with the solution soon, Hopefully.

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